Musselburgh: 0131 665 2124 Bonnyrigg: 0131 660 3370 Penicuik: 01968 676 680

Coronavirus COVID–19 Announcement

Updated 29/10/2020.

 

Latest advice for clients during the COVID-19 (Coronavirus) Pandemic:
  • We are now able to allow one person in per pet. Please be aware you are required to wear a face covering.
  • You will be able to order prescriptions and food by phone and once it arrives, we will call you, ask you to pay for it by phone and then give you a time to collect.
  • When you arrive at the practice for your appointment, please let us know that you have arrived and we will ask you to wait outside and call you in, in turn.
  • Doors to the practices will be locked and you will need to be admitted to the premises.
  • If you are self-isolating, we will ask you to arrange for a friend or family member, who is not living with you to bring your pet to the practice.
  • There will be hand sanitiser as you walk into the practice. Please feel free to use this.
  • Please take note of what you are being asked to do to help reduce any cross infection whilst you are at the practice and be advised that there will be a zero-tolerance of abuse towards any member of staff.

We wish that you and your family and friends stay safe at this difficult time and help us to stay safe also, by following our new protocols.

Dawn Frazer
Group Practice Manager

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